Shut Up and Listen!: Hard Business Truths that Will Help You Succeed

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level.

Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. This book shares the key insights that made it all possible.

In Shut Up and Listen!, Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:

• Be the Bull
• No Spare Customers
• Change, Change, Change
• Know Your Numbers
• Follow the 95/5 Rule
• Take No Out of Your Vocabulary

For aspiring entrepreneurs or people in business, this guide will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.

A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top.

Hospitality not only applies to every business—it also applies across every part of that business. Everyone working for a business, no matter what they do, should practice hospitality with the same level of commitment as everybody else.

Every number that has to do with your business is undeniably important. But one financial reality is of particular importance to small businesses looking to scale. For a small business or an entrepreneur, working capital can mean the difference between success and extinction.

Most moderately successful businesses are good at about 95 percent of what they do. It’s the remaining 5 percent that can determine whether the business excels or not.

When things are bad, we often tend to forget that they’re going to be good again. Further, when things are good, we forget that they’re going to be bad again. You need to prepare for both types of situations, because they’re both headed your way, sooner or later.

“You will want to reread and review Tilman’s timeless lessons for business owners over and over again.”

“Tilman’s swag comes through loud and clear on every page, telling you what you need to do to be successful.”

“Tilman offers up compelling lessons on how to build and run a business. If you want to rocket your business to new heights, this is the book for you.”

“Tilman doesn’t just understand business—he understands what the customer wants because of his rare ability to see the world through other people’s eyes.”